Refund & Return Policy
Overview
At DEVLEXA, our mission is to empower creators, learners, and entrepreneurs with high-quality digital products that make a real difference.
We truly value your trust in us, and your satisfaction is our top priority.
All our products are digital and delivered instantly after a successful payment.
Because digital products can be downloaded or accessed immediately, they cannot be physically returned or exchanged once delivered.
However, we are always here to help if you face any problem — your success is our goal. 💪
Eligibility for Refund
We stand by the quality of our work and offer refunds in specific, genuine cases.
You may be eligible for a refund if:
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You were charged twice for the same product.
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You purchased the wrong item and have not yet downloaded or accessed it.
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The file you received is corrupted, inaccessible, or incomplete.
Refunds will not be issued in situations such as:
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You changed your mind after purchase.
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You no longer need the product.
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You lack compatible software or tools to use it.
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You have already downloaded or accessed the product.
Our Promise
We believe in transparency, honesty, and customer respect.
If something goes wrong, we will do everything possible to fix it.
Every purchase you make supports our journey to build better tools and content for people like you — and we deeply appreciate your trust.
Refund Process
To request a refund, simply reach out to us at support@devlexa.com with the following details:
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Your full name
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Order ID or Transaction ID
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Date of purchase
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Reason for refund
Our team will respond within 2–3 business days and guide you through the process.
If approved, the refund will be credited to your original payment method within 5–7 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
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Recheck your bank or payment account.
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Contact your credit card provider — it may take a few days for the refund to appear.
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Contact your bank — some banks take longer to process refunds.
If you’ve done all this and still haven’t received your refund, please contact us at support@devlexa.com.
Need Help?
We’re always here to help you grow and succeed.
For any refund or product-related questions, reach us at:
📧 support@devlexa.com
✨ Your trust fuels our passion to create. Thank you for being part of our digital journey! 🚀